What happens if my child is absent and I miss the deadline to cancel my order?

We completely understand that life can be unpredictable, and we do try to be as accommodating as possible with our ordering deadline.

We are unable to cancel any orders after 12:00 PM (noon) the day prior to delivery (this deadline might be earlier depending on your school).

Our reports lockout, even to us, as our restaurant partners need ample time to download these reports and prepare for their upcoming delivery.

In the event of an absence, we recommend contacting your school about sending your lunch home with another student, offering your lunch to a teacher, or scheduling a time for your lunch to be picked up.